Privacy Policy
At R Cube Dev, we believe in clear, straightforward communication—especially when it comes to your personal information. This Privacy Policy explains how we collect, use, and protect your details when you visit our website, submit an inquiry, or interact with our services.
1. Who We Are
R Cube Dev operates as an independent software and digital services firm based in Kolkata, West Bengal, India.
- Official Contact Email: [email protected]
- Website: rcubedev.in
For the purpose of applicable data protection regulations (including the Indian Digital Personal Data Protection Act, the EU/UK GDPR, and relevant regional privacy laws), we serve as the data controller for information collected directly through this website.
2. Information We Collect
We do not require user account registrations on our website. We only collect personal details that you voluntarily choose to share with us, alongside standard usage data needed to maintain site performance.
A. Details You Provide Directly
When you fill out our contact form, request a quote, or sign up for company updates, we may collect:
- Full name
- Email address
- Phone number
- Website URL
- The service(s) you are interested in (e.g., Web/App Development, Maintenance, GMB Optimization, or Review Management)
- Project scope details or specific messages you provide
B. Information Collected Automatically
When you browse our website, technical diagnostic and performance data may be recorded automatically via cookies and web beacons:
- IP address (anonymized/truncated where feasible)
- Browser type, device details, and operating system
- Referral sources, pages viewed, time spent per page, and interaction paths (such as clicks, scrolls, and heatmaps)
3. Analytics, Security, and Third-Party Tools
To keep our platform secure, fast, and user-friendly, we use third-party infrastructure and analytics providers:
- Cloudflare: Provides content delivery network (CDN) routing, distributed denial-of-service (DDoS) mitigation, and general web security. Cloudflare processes request headers and IP addresses to verify legitimate traffic.
- Google Analytics: Helps us measure aggregated audience trends, traffic sources, and site engagement.
- Microsoft Clarity: Provides session recordings and aggregate heatmaps so we can see how visitors interact with our layout and fix usability bottlenecks.
These third-party platforms handle data strictly in accordance with their respective security and privacy frameworks. We do not sell, rent, or lease your personal information to data brokers or third-party advertisers.
4. How We Use Your Data
We process your information exclusively for legitimate business purposes, including:
- Inquiry Response & Consultations: Reviewing your requirements, answering questions, preparing project scopes, and sending tailored proposals.
- Service Delivery & Support: Fulfilling agreed-upon design, development, and maintenance arrangements.
- Communication & Newsletters: Sending project status updates, operational emails, or occasional newsletters (if you explicitly opted in). You may opt out of newsletters at any time using the unsubscribe link or by emailing us.
- Security & Optimization: Monitoring traffic health, preventing spam form submissions, and optimizing page load speeds.
5. International Data Transfers
R Cube Dev is based in India, but we actively serve clients across India, the United States, the United Kingdom, Europe, and Australia.
If you access our website from outside India, please be aware that your information may be processed and stored on servers located in India and other global regions where our third-party infrastructure providers maintain facilities. We take standard organizational and technical precautions to ensure your data remains safely handled in line with this policy regardless of location.
6. Data Retention and Security
- Retention: We retain personal data collected via inquiries only for as long as necessary to fulfill the operational purpose for which it was gathered—such as handling active communications, managing project contracts, or satisfying local tax and accounting obligations.
- Security: We apply standard technical precautions—including HTTPS/TLS encryption across our domain, strict access controls, and secure internal credentials—to safeguard your information from unauthorized access, alteration, or disclosure.
7. Your Privacy Rights
Depending on your jurisdiction (such as under the GDPR if you reside in the EU/UK, or relevant state laws in the US and Australia), you hold specific rights regarding your personal information, including:
- Access & Portability: You can request a summary or copy of the personal details we hold about you.
- Correction: You can request that we amend inaccurate or incomplete records.
- Erasure: You can ask us to delete your personal communication records, provided there are no overriding contractual or legal compliance requirements to retain them.
- Opt-Out: You can withdraw your consent for email updates or marketing communications at any point.
To make an inquiry or exercise any of these rights, email us at [email protected].
8. Updates to This Policy
We may update this Privacy Policy from time to time to align with new legal standards or operational changes. Any modifications will appear directly on this page with an updated lastUpdated date at the top.
9. Contact Us
If you have questions about how we handle personal data or wish to discuss privacy practices, please contact:
R Cube Dev
Kolkata, West Bengal, India
Email: [email protected]
